Frequently Asked Questions
What's your phone number?
To ensure clear communication, we conduct all business over email. If you provide your phone number when submitting our inquiry form, we may use it for the following:
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Sharing with a courier for delivery
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As a backup contact method if we're having trouble reaching you through email
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A last-minute change needs approval
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To notify you that we've arrived for installation
What are your prices?
We custom quote every project, because every project is so different! Factors that affect price are: overall size, complexity, quantity, colors, design prep, etc.
Is there an order minimum?
Nope! Every project has a built-in project setup fee, but if you just want a single small decal for your computer, that works for us!
What's the largest size you can cut?
Our vinyl comes in a 48" wide roll, so the maximum width for a single shape is 47". Lettering/images with multiple parts are more forgiving, as those can be cut in pieces and then reassembled. There is no maximum length.
What's the smallest font size you can cut?
It depends on the font. In general, the minimum letter height we recommend is 1/3", which can be easily read from about 3 ft away (1" will be legible from 10 ft away, 2" will be legible from 20 ft away, and so on. The smaller the letter, the less accurate the cut will be, and the more difficult it will be to produce and install.
What's the turnaround time for my order?
After receipt of final files and payment, typical turnaround time to process an order is 5 business days, not including shipping time. Any order needing a quicker turnaround time is subject to a convenience fee.